Ascension Health Five Areas of Focus for Clinical Excellence

Spirituality

Care that:

• Attends to the spirit as an integral component of health



• Recognizes an individual's faith in God as an essential dimension of their health



• Supports and promotes the personal spiritual well-being of associates



• Encourages a sense and spirit of community within the organization



• Respects all religious cultural beliefs and customs



• Affirms the core of our mission and values

Sensitivity

Care that:

• Centers on the patient and family



• Respects human dignity



• Respects cultural diversity



• Respects confidentiality



• Is empathetic



• Is mindful of patient, associate and physician satisfaction



• Advocates for the patient

Systems-orientation

Care that:

• Strives for continual improvement



• Is driven by objective data



• Is defined by outcomes



• Is measurable



• Is evidence-based



• Is integrated across the continuum



• Is characterized by speed of response



• Utilizes and rewards innovation



• Focuses upon shared learning



• Identifies and shares good practices



• Allows for advocacy as a system



• Complies with accreditation and regulatory agencies



• Reduces practice variations

Safety

Care that:

• Is void of medical errors



• Is consistent and predictable



• Promotes an open culture that is free of blame



• Works toward error-proof delivery systems



• Promotes adequate staffing levels



• Supports appropriate staff training and credentialing

Stewardship

Care that:

• Is ethical



• Is accountable



• Is sustainable



• Is appropriate



• Is cost-effective and efficient



• Demonstrates high quality



• Manages resources wisely

Return to Healthcare that is Safe

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